New Installation

Your Information

Systems & Operations

1. The overall comfort of your home’s temperature?

2. Comfort of temperature room by room?

3. The simplicity of setting your thermostat for a comfortable temperature?

4. Information provided to you about your heating & air conditioning system operation?

5. Information provided to you about your manufacturer’s warranty?

6. The noise of operation of your indoor system?

7. The noise of operation of your outdoor unit?

8. Overall satisfaction with builder?

Service

1. Have you called for a repair or service problem?

2. Did your technician arrive promptly to review the problem?

3. Was the technician courteous?

4. Was the technician professional, show respect for your home, and wear booties over his shoes to protect your home’s flooring?

5. Was the problem fixed or reasons given regarding the problem?

6. Where you satisfied with the repair or service you received?

7. Do you or someone else conduct regular maintenance on your system to ensure its optimum performance?

Comfort & Efficiency

1. Have you changed the air filter in the past 3 months?

2. Do you or any one in the home have allergies?

3. When your furnace is on, does your home’s air appear dry or produce static electricity?

4. Does your home’s air feel moist even when the air conditioner is running and cooling the house a comfortable temperature?

5. Would you be interested in additional ways to save on your home’s utility costs?